Complaints, compliments & comments:
We welcome positive feedback on those aspects of our care we do well.
However, we realise that occasionally things do not go as smoothly as we would like.
If you have a complaint or a suggestion as to how we could improve our service please see our Practice Manager or use our Suggestion Box in the Waiting Room.
This practice offers an In-House procedure to deal with complaints about the services we provide.
We attempt to resolve problems swiftly and take action as appropriate when we have failed to achieve high standards.
Alternatively, complaints can be addressed to the Derbyshire County Primary Care Trust (PCT). Details are available from the Practice Manager.
***LATEST*NEWS***
Order repeat medication & book appointments online
Please ask for a registration form at reception. Click here to read more
Patient Participation Group
The next Dronfield-wide PPG meeting is 03/04/2012.
The next Practice PPG meeting is 14/06/12
See: PPG page for more details.
Practice Patient Satisfaction Survey
View our annual report here